Advantages Of Business WhatsApp
If you run a business, you probably have at least familiarity with WhatsApp. You might even have your own WhatsApp group for communicating with colleagues and customers. But if you don’t use it for business purposes, it’s time to change that. Here are some reasons why every small business should embrace this universal messaging app:
Also, leading software experts at Verint to say, “WhatsApp has 2bn users worldwide and is the native messaging market leader in all but twenty-five countries, with 100bn messages exchanged daily.”
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Instant messaging everywhere
You don’t have to install anything, sign up, remember usernames or passwords, or download any apps. You can communicate with your customers on Whatsapp from any device and platform – desktop, laptop, or mobile phone. This means you can talk to customers 24 hours a day, 365 days a year.
You can send text messages, photos, and videos like you would with your friends and family. Users simply send messages or images to your number, and you will be able to respond immediately. There’s no need to download any software or configure any settings. The whole process is intuitive, easy to use, and secure.
Effective customer service
Business WhatsApp is a new way of communicating with your customers, making managing and maintaining relationships easier. The app offers an array of benefits that can help improve customer service, including:
- More effective customer service
- More efficient customer service management
- Better personalized interaction with customers
- Greater accessibility when needed in real-time situations or emergencies
- Convenience because of its mobility at the fingertips of users anywhere they may be
Easy file sharing
You can send files up to 50MB in size; these include photos, videos, documents, and even audio files.
The function makes it easy for you to share a lot of content at once, which is useful when working in teams or if you want to show someone something quickly. It’s also great if you want to send large files privately – such as an invoice or purchase order – rather than attaching them directly onto a message thread that everyone else will see.
Relevant notifications
This is one of the essential advantages of Business Whatsapp. You can now receive notifications only when needed; no more missed messages and calls!
You will never miss an email again. This allows you to follow up on conversations and respond in real time. As a business owner, this can be extremely useful as it allows you to stay on top of what’s happening with your clients and leads and respond quickly when needed.
Business chats
These powerful tools can help you with customer service, sales, and marketing. The best thing about Whatsapp for business is that it increases productivity and makes your business more efficient without wasting too much of your time or resources. For example, the chatbot would answer questions from customers about their order status or other relevant questions like how long it takes for an order to be processed and shipped out.
Business WhatsApp is the best way to communicate with your customers. You can interact with them whenever you want, send images and videos easily, and quickly share files with others. The best part is that it’s free to use!
